Electronic Resources License: Included
This handy toolkit includes everything you need to manage your EFT dispute process, simplify compliance with Regulation E and keep track of the steps within your error resolution process. Includes handy documents to help streamline efficiency from your front-line staff to operations.
Includes an updated written statement form to comply with the Differentiating Unauthorized Return Reasons ACH Rules change effective April 1, 2020. (2020)
•ACH Stop Payment
•ACH Written Statement of Unauthorized Debit
•ATM/Debit Card Account Holder Dispute Checklist
•ATM/Debit Card Sample Dispute Letter
This publication is formatted as a PDF document. Users must have access to Adobe Reader.