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EFT Dispute Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy toolkit includes everything you need to manage your EFT dispute process, simplify compliance with Regulation E and keep track of the steps within your error resolution process. Includes handy documents to help streamline efficiency from your front-line staff to operations. Recent updates to the Stop Payment form include updates to the non-consumer portion allowing for extended stop payment time frames. Legal language in both the ACH Stop Payment and Written Statement forms have also been updated to comply with the CFPB's 2020 guidance. (2023)

ACH Stop Payment
ACH Written Statement of Unauthorized Debit
ATM/Debit Card Account Holder Dispute Checklist
ATM/Debit Card Sample Dispute Letter
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
Available for Immediate Download