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ACH Quick Reference Cards for Financial Institutions

Additional Information:

A seven-card series including codes and timeframes for: ACH Returns, Dishonored and Contested Dishonored Returns, Notifications of Change (NOC), Special Exceptions (including Operator Rejects and Government Payments), Electronic Check Applications, IAT, WEB and TEL. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these ACH items. The cards also include helpful tips and commonly asked questions and answers regarding exception handling. Members overwhelmingly agree that this seven-card reference set is one of the most useful ACH resources available to them. These cards have been updated to include information about the updates to the R17 Return Reason Code for Questionable Entries. (2019)

Sample

Member:

$30.00

Nonmember:

$60.00

ACH Quick Reference Guide

Electronic Resources License: Included

Additional Information:

An everyday operational resource for ACH information, this easy-to-use guide is updated with the very latest information, including Rules compliance and the special handling of IAT entries. The guide provides RDFI responsibilities and obligations outlined in an easy-to-reference format. Return Reason Codes, Notification of Change Codes and an ACH Terms Glossary are included. Financial Institutions have found it to be a valuable education tool when training new operations employees. Updates have been made to the Guide to ensure ACH users understand the update R17 Return Reason Code for Questionable Entries. (2019)

Member:

$0.00

Nonmember:

$60.00

Available for Immediate Download

ATM and Debit Card Dispute Forms

Electronic Resources License: Included

Additional Information:

Available for immediate download Ensure your institution is in compliance with Regulation E provisions related to ATM/Debit card disputes with this collection of forms. Available for immediate download, the ATM Card Transaction Dispute Form and Debit Card Transaction Dispute Form can easily be completed by your institution or accountholders when an ATM or Debit card transaction is disputed. Each form includes a “directions” page with a step-by-step dispute task checklist which will lessen the likelihood for errors or missed steps in the dispute process by financial institution staff. (2014)

Sample

Member:

$22.00

Nonmember:

$60.00

Available for Immediate Download

BSA Quick Reference Cards for the Frontline

Available for immediate download.

Additional Information:

Share these handy, downloadable quick reference cards with your frontline staff for easy access to common Bank Secrecy Act (BSA) questions including what information is needed for a Currency Transaction Report or Suspicious Activity Report (CTR/SAR) to ensure that your compliance officer or BSA officer has all the information needed to properly file reports . Definitions for commonly used terminology are defined, as well as what information should or should not be shared with the account holder when completing CTR and SAR forms. Please note: this set of quick reference cards is only available in downloadable format. (2018)

Member:

$30.00

Nonmember:

$60.00

Available for Immediate Download

Check Quick Reference Cards

Updated for 2019

Additional Information:

This handy set of cards has been updated to reflect all recent Regulation CC amendments and will assist staff at your institution when handling difficult exception items such as altered, counterfeit and forged checks. Keep need-to-know information at your fingertips, including: Check 21 expedited recredit provisions, exception holds and how to handle a lost, stolen or destroyed cashier’s check, teller’s check or certified check. These durable cards also list check return reason codes and the commonly used Federal Reserve adjustment types, including timeframes to file adjustments. (2019)

Member:

$30.00

Nonmember:

$60.00

Check/Image Breach of Warranty Claim Form

Additional Information:

Available for immediate download. Traditionally, UCC (Uniform Commercial Code) Breach of Warranty Claims have been filed between financial institutions via fax, phone or writing letters. This updated, handy form simplifies an often over-complicated process and was developed to help streamline the handling of forged or altered items so that financial institutions can communicate effectively. This downloadable form, which now includes encoding errors, will help your institution identify the information needed to file your claim quickly and easily. The user-friendly format will help ensure consistency and proper handling of forged, altered or mis-encoded items. (2018)

Member:

$30.00

Nonmember:

$60.00

Available for Immediate Download

Corporate ACH User Quick Reference Cards

Additional Information:

This tool, modeled after the popular ACH Quick Reference Cards for Financial Institutions, is specifically designed for Corporate ACH users. This three-card series gives Originators fingertip access to critical information for the correct handling of ACH Returns, Dishonored Returns, Standard Entry Class (SEC) codes, Transaction codes and Notifications of Change (NOC). This is an ideal tool to assist with Originator education and rule compliance, which is a responsibility of the ODFI. These colorful and durable desktop reference cards provide ACH basics, including prenotifications, for the Originator along with the explanations for Return Reason codes, NOC codes, SEC codes, transaction codes and solutions for handling ACH exception entries. These quick reference cards are a great way to provide Originators tools now that the ACH Rules - Corporate Edition has been retired. (2019)

Sample

Member:

$20.00

Nonmember:

$40.00

Debit Card Quick Reference Cards

Additional Information:

These cards are a "must-have" for your operations area. The set includes helpful information on Regulation E liability and timeframes, chargebacks, definitions and contacts. Various types of card fraud including skimming, identity theft, telemarketing fraud and phishing are explained. Two new cards have been added to include information on EMV and Mobile Wallets. These cards make a great training tool and have been updated to include new chargeback codes for 2019! (2019)

Sample

Member:

$30.00

Nonmember:

$60.00

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RDC Quick Reference Cards

Additional Information:

This set of cards is a great tool to learn about RDC Risk Management and Mitigation, Check Fraud and Security Measures to address the issue and how to handle duplicate items. Learn the key components of what should be in your RDC agreement and explore the key elements of the FFIEC Guidance in order to prepare for your next exam. (2019)

Member:

$25.00

Nonmember:

$50.00