Payment Systems Update, Coming to a Screen Near You! 📺

COMING SOON TO A COMPUTER SCREEN NEAR YOU… It’s 2021 Payment Systems Update, kicking off in February!

While this year certainly looks different, our trainers have been working non-stop to make this virtual event just as successful as our highly anticipated in-person sessions. Hoot-E recently talked with Danielle James, AAP, NCP, Director, Payments Education about what’s coming up and what members should expect when streaming Payment Systems Update.

We asked Danielle how she and her fellow trainers plan to keep this virtual event as fun and engaging as our traditional in-person session, and she had so many examples to share, saying “First, I think the most entertaining aspect will be the TV theme and how we incorporated all the great information that will be presented. I think attendees will have a lot of fun with the theme! All trainers will be on video, so you’ll still get to see the trainers. Attendees will be able to ask questions via the Q&A feature, participate in activities, network with other members via the chat feature and more, all through Zoom! We also chose to offer different dates with smaller groups so that the virtual environment would still feel intimate like the in-person event, hopefully allowing attendees to feel comfortable talking and networking with each other.”

Danielle also clued us in on why Payment Systems Update will be in three parts the year instead of one longer session. She explained, “In past years we wanted to make sure that attendees got information at the beginning of the year and it seemed fitting to have an in-person event for 6 ½ hours. However, with constant changes happening in the world, not being sure if we would be able to see our members in-person for Payment Systems Update and knowing that ACH Rules are implemented throughout the year, we decided to give attendees the information they need throughout the year depending on when the rule will be implemented.”

Danielle highly encourages you and your team to consider joining us at Payment Systems Update to make sure they get the payment information needed to stay updated on what is going on in the industry and be compliant. Same Day ACH, WEB Debit Account Validation and Meaningful Modernization are just a few of the important issues we will be covering that impact financial institutions this year.

In addition to Danielle, our team includes other very passionate trainers that bring their unique style, knowledge and fun to this year’s update! Here’s what they have to say:


“While I’ll miss seeing each of our members in-person, I’m still super excited to share all of the new ACH Rules being implemented in 2021. It’s been quite some time since we’ve had so many changes happening in the ACH Network.” – Shelly Sipple, AAP, APRP, NCP, Senior Director, Certifications & Continuing Education


"I love the theme this year. I also like that we decided to break topics up this year. Hopefully talking about topics closer to the date of change will relieve some of the pressure attendees feel when trying to remember everything that is going to change throughout the year. I think EPCOR has made going virtual a pleasant experience for members who loved the in-person events.” - Marcy Cauthon, AAP, APRP, NCP, Director, On-Demand Education


"Before each class, I am going to pack my luggage, send the dogs to my parents’ house, get in my Jeep and drive around for a few hours just so I keep the driving skills sharp for when we get to see you in person. I miss you all!” – Karen Nearing, AAP, APRP, CAMS, CRCM, NCP, Director, Compliance Education


Payment Systems Update kicks off on February 16, and we are so excited! If you have any questions on how things will work this year, check out our FAQ article. You can also get a sneak peak of one of the hottest shows to be on the lookout for in series one, Payments Law and Order, by watching our trailer. And, if you’re ready to subscribe to Payment Systems Update, register now!