EPCOR Welcomes New Vice President, Advisory Services

Nicole Payne started her career as an external auditor for McGladrey & Pullen (RSM McGladrey), where she conducted her first ACH Rules Compliance Audit. She then switched her focus to internal auditing, working for Sprint and then Commerce Bank. At Commerce, Nicole worked in the Internal Audit, Deposit Operations and Compliance departments.

In her new role as Vice President of Advisory Services for EPCOR, Nicole shared, “I will be working to understand the wants and needs of our members so that we can build programs that offer solutions to address their biggest pain points.”

If she could give advice to her younger self, Nicole says it would be to not be afraid to try new things! She explained, “As a new financial accounting auditor at McGladrey & Pullen, I was comfortable with reviewing balance sheets and tracing general ledger entries to invoices and whatnot. Had I not been willing to give an ACH Audit engagement a shot, even though it wasn’t in my standard wheelhouse, I would not be where I am today. Sometimes you must go for that high-risk-high-reward opportunity and trust that with hard work and dedication, anything is possible.”

Professionally, Nicole enjoys building relationships with team members and helping them grow. She says, “I’m also looking forward to getting to work with our members and helping them enhance and expand their business. Oh, and I also love a good fancy spreadsheet with a lot of numbers that tick and tie. It’s so satisfying when all the numbers agree!” Personally, she loves learning anything history related.

Outside of the office, Nicole is married to a man she calls "a pretty darn awesome guy with a great sense of humor and an infectious laugh" and together they have two children. Their son, Merrick, is in 3rd grade. He is a purple belt in Karate and loves to play Minecraft. Their daughter, Molly, is four and she also does Karate and loves to play dress up. The family also includes an old Shih Tzu who loves naps and snuggles, an Australian Cattle Dog mix who goes bonkers for balls and a clumsy Great Dane puppy who loves to harass the older dogs! For fun, Nicole enjoys playing board games and card games with friends. She laughed, “I can be a little competitive (aka intense). I’m also a self-admitted solitaire junkie!” Together, Nicole’s family enjoys going glamping (glamour camping in our RV), playing cards in the camper, fishing and eating S’Mores.

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