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Cards 101 (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course provides an excellent base of knowledge for those new to the card payment system. Cards 101 introduces the learner to the card system, the participants, the various uses, how the system works, legal framework and more!
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Check Exceptions Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy resource includes everything you need to handle check exceptions smoothly, including a user friendly guide, indemnity forms and affidavits to help you streamline efficiency and navigate check rules and warranties. (2022)

Includes: Breach of Warranty Form, Remote Deposit Capture (RDC) Indemnity Forms, Affidavit of forged signature, Affidavit of Unauthorized Remotely Created Check (RCC), Affidavit of Electronically Created Item (ECI), Check Indemnification Agreement and a Check Exception Guide
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$50.00
$100.00
Available for Immediate Download

Checks 101: Basics and Transaction Flow (SELF-PACED)

Electronic Resources License: Included
Additional Information:
New! EPCOR is breaking down our classic 101 courses into mirco-courses that will only take 15-20 minutes to complete. This first micro-course in the check series is intended to introduce the learner to the Check Network. Participants will learn how to identify the parts and parties to a check, review the two basic types of checks and go over the key participants and process flow of a check transaction as it moves through the Check Network. The difference between "Clearing" and "Presentment" and "Gross" vs "Net" settlement within the Check Network will also be covered. After completing the course, participants will be able to identify what is required to be on a check in order to make it a negotiable instrument.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Checks 102: Legal Framework (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This series breaks down the Check Network in courses that take only 15-20 minutes to complete. This course explains the legal framework that governs the Check Network, including laws, rules and regulations that have a direct bearing on the Check Network. After completing this course, you will be able to identify the laws, rules and regulations governing the Check Network and describe their purpose and impact on check processing. Checks 101: Basics and Transaction Flow is recommended as pre-requisite to this course.
CEU INFORMATION: N/A
$225.00
$450.00
Available for Immediate Download

Consumer Unauthorized ACH Transactions (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course is designed for frontline and operations payments professionals looking to better understand financial institution options and obligations related to handling consumer ACH disputes as defined by the ACH Rules. This course will help you define appropriate frontline and operations staff actions for properly handling consumer ACH transaction disputes, examine related ACH Rules requirements and review the most common consumer ACH unauthorized return reasons and their associated timeframes.
CEU INFORMATION: .9 AAP/APRP
$225.00
$450.00
Available for Immediate Download

EFT Dispute Resource Package (ELECTRONIC)

Electronic Resources License: Included
Additional Information:
This handy toolkit includes everything you need to manage your EFT dispute process, simplify compliance with Regulation E and keep track of the steps within your error resolution process. Includes handy documents to help streamline efficiency from your front-line staff to operations. Recent updates to the Stop Payment form include updates to the non-consumer portion allowing for extended stop payment time frames. Legal language in both the ACH Stop Payment and Written Statement forms have also been updated to comply with the CFPB's 2020 guidance. (2022)

ACH Stop Payment
ACH Written Statement of Unauthorized Debit
ATM/Debit Card Account Holder Dispute Checklist
ATM/Debit Card Sample Dispute Letter
This publication is formatted as a PDF document. Users must have access to Adobe Reader.
$30.00
$60.00
Available for Immediate Download

Electronic Data Interchange (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course highlights the characteristics and purposes of Electronic Data Interchange (EDI) and financial EDI using real-world examples. Define EDI terminology, become familiar with the various ANSI ASC X12 transaction sets and learn how to differentiate between a transaction set, data segment and data element. An overview of the RDFI ACH Rules requirement for providing payment-related information to account holders is also included.
CEU INFORMATION: .6 AAP/APRP
$225.00
$450.00
Available for Immediate Download

Electronic Resource License - Complete Library

Additional Information:
Selecting this product will enable the purchaser to receive access to all Electronic Resource License courses, tools and publications in the curriculum format.
$665.00
$1,330.00
Available for Immediate Download

Electronic Resources License/On-Demand Demo

Additional Information:
Wish you could peek behind the curtain and see what our on-demand training is like before enrolling in the Electronic Resources License? This demo will walk you through the different levels of on-demand courses available. Learn the difference between basic and intermediate course and to navigate through each course. We'll discuss what type of content is covered and how interactive features help to ensure course objectives are met. (2020)
$0.00
$0.00
Available for Immediate Download

Federal Government Reclamations (SELF-PACED)

Electronic Resources License: Included
Additional Information:
This interactive course takes the guessing game out of handling Federal Government Reclamations. Highly beneficial to ACH Operations staff, attendees will define an institution's liability as it relates to handling Federal Government Reclamations, including steps to take to limit liability and avoid potential losses. The Federal Government's process for calculating a financial institution's limited liability amount will also be explained.
CEU INFORMATION: .6 AAP/APRP
$225.00
$450.00
Available for Immediate Download