Support Services



EPCOR recognizes that our members have different needs. As an EPCOR member you have access to personalized support services. These services are designed to coincide with your organization's requirements and schedules. 

Audit Services  

The NACHA Operating Rules require that your ACH activities be audited every year. EPCOR has experienced AAPs to conduct your audit. The annual audit of ACH Rules compliance can help you identify potential problems, allow you to correct them before an issue arises and limit your liability. Adherence to the Rules and established procedures ensure that your operations are running smoothly, resulting in fewer errors and exceptions.

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ACH Risk Assessments

Risk assessments are an important part of your overall risk management program. The NACHA Operating Rules require an ACH Risk assessment as specified by your regulator. Our EPCOR Auditors can conduct your ACH risk assessment and help protect your organization from losses.

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RDC Risk Assessments

If Remote Deposit Capture is among your product offerings, an RDC risk assessment is of paramount importance. The FFIEC Guidance recommends an RDC risk assessment prior to development of remote deposit services and regularly thereafter. Our EPCOR Auditors can conduct your RDC risk assessment and help ensure compliance with the FFIEC Guidance.

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Flex Training

EPCOR will educate your staff on topics relevant to your organization's needs. We work with you to customize training specific to your institution. You decide the participants, the content, the timeframe and the format - in-person or webinar. It's training that is convenient, cost-effective and flexible!

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IT Examinations

Is your IT environment secure? An IT examination reviews your policies, procedures and controls. This service assesses all information security and IT areas of your institution and includes a written report that identifies scope, findings and recommended actions. EPCOR has partnered with SHAZAM to offer you best-in-class information security solutions. The SHAZAM team includes experienced regulatory IT examiners who can help your financial institution achieve the level of information security that will give you peace of mind. 

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Advisory Services


When you need help developing, implementing or expanding your payments business... EPCOR can help. Our experienced and knowledgable staff can provide guidance based on rules, regulations and real-life situations at a fraction of the cost of big-name consulting groups.  

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